What condition is your mobile in?
A working unit that is fully functional with limited faults. The condition of the unit typically fits the specification below:
- the unit turns on and off;
- the unit is fully functional;
- the screen is working and intact;
- the battery is included;
- the unit is not crushed or water-damaged; and
- no cracks or deep scratches to casing or screen.
This unit is typically a working unit but with signs of everyday use or condition faults. The unit may include one of the following faults:
- badly damaged casing;
- no battery;
- handset back/battery cover missing or broken;
- does not power up;
- handset operating system missing or corrupt;
- broken/missing aerial;
- faulty keypad;
- SIM Gate broken or missing;
- memory card holder broken or missing; or
- PIN locked.
NOTE: cracks around docking/charging ports and side switches will result in iPhones being graded as non-working.
Units recovered in this state are typically deemed unusable. Any one of the following faults constitutes BER;
- physically broken;
- broken/cracked/snapped hinges;
- water-damaged;
- LCD cracked/bleeding/does not work or missing;
- unresponsive touch screens;
- SIM or memory card glued in;
- broken battery terminals;
- re-programmed IMEI number; or
- barred, lost or stolen items logged in CheckMEND.
